Total calls
331evidence recordsWork items
331one disposition per itemAutomated resolution
20%without human escalationDuration
0:00mm:ssCall evidence
Updates from Twin approximately five seconds after a completed run.
331
| Time | Direction | Repair factory (caller) | Customer (owner) | Vehicle | Use case | Work items | Outcome | Writes | Human | Duration |
|---|---|---|---|---|---|---|---|---|---|---|
21 Oct 2026, 16:29a12c1528-6153-45af-81e0-9a4f72b639a7 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
19 Oct 2026, 16:39b9066a3b-6cd0-46bc-8a5d-01412d901114 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
19 Oct 2026, 16:13a18d624b-de4e-4420-aca7-bc8869fcddcf | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
19 Oct 2026, 16:10db3fbbd5-8e78-457a-9e81-db0fbf3017ba | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
19 Oct 2026, 16:03f8b457f3-b352-4ec4-b669-966812a156c3 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Verbal approval | — | No | — |
19 Oct 2026, 15:58408754b8-c830-4072-b0f9-c6dcca7abe60 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Verbal approval | — | No | — |
19 Oct 2026, 15:54704c2cb8-06d5-47d1-8ec0-8d3610b1ed9d | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
19 Oct 2026, 15:5102ab7829-33b1-4943-af06-e953f664846e | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 15:43d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | 本を工場Captured from call — not in directory | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 15:36af6aa523-0609-430c-9317-030a5820a54c | Inbound | — | 中部飼料 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
17 Oct 2026, 15:354a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | — | 日本空調サービス | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 15:34633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 15:34d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 15:349d238e84-8f94-40f2-98a1-2ea17a52a757 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
17 Oct 2026, 15:345d44a511-9c13-4a1b-a900-3371273c8efd | Inbound | 自社工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 15:349fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 15:34b2d9c55f-4a18-4e84-9f33-f6e766fd0597 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
17 Oct 2026, 15:3418075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
17 Oct 2026, 15:33fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 15:332e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 15:3345f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 14:22fed6ad7a-e95c-4d67-ab19-7ccfca67b96f | Inbound | リー交換の承認可否を確認して工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 14:156edc4323-33ff-4049-9eb3-b8cf400af18a | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 14:13cb85bec0-d261-484e-b5e1-0fe693e33d51 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 14:10b47b9ffc-8e1e-4bc8-99fd-d6539497ddcc | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 13:58f57f7206-9d6e-45af-9626-8555cc504d1b | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 13:54456bfe72-3c67-4d83-acb0-c463485eaade | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 13:53d0fab569-dc30-4fbe-b087-28f5ebbf55cf | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 13:52148756c0-ec36-450e-8c78-3ba602c92325 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 13:0818075512-99a5-47dc-86b7-62255a993147 | Inbound | 代車は工場Captured from call — not in directory | 日立建機日本 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
17 Oct 2026, 13:0216c7c47e-21f2-4121-a2d5-1e686fd215f5 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 12:49af6aa523-0609-430c-9317-030a5820a54c | Inbound | — | 中部飼料 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
17 Oct 2026, 12:484a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | — | 日本空調サービス | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 12:4718075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
17 Oct 2026, 12:47d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 12:4735d6baca-8d4a-40eb-99b5-6bf628dba40b | Inbound | 田中整備工場Captured from call — not in directory | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
17 Oct 2026, 12:47633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 12:47138f3e31-295f-453a-8c3a-d998766bfa3c | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
17 Oct 2026, 12:46c92e9444-41d4-4e1c-8038-46c9507efd87 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 12:46fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 12:4645f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 12:469fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 12:462e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | 整備工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 12:434a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | — | 日本空調サービス | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 12:374a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | 担当者が工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 12:234a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 12:194a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | — | 日本空調サービス | — | Maintenance approval | 1 | Human escalation | — | No | — |
17 Oct 2026, 11:544a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | 担当者が確認して小川モータースCaptured from call — not in directory | 日本空調サービス | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
17 Oct 2026, 11:52af6aa523-0609-430c-9317-030a5820a54c | Inbound | — | 中部飼料 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
16 Oct 2026, 11:59af6aa523-0609-430c-9317-030a5820a54c | Inbound | — | 中部飼料 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
14 Oct 2026, 16:22af6aa523-0609-430c-9317-030a5820a54c | Inbound | — | 中部飼料 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
14 Oct 2026, 15:10af6aa523-0609-430c-9317-030a5820a54c | Inbound | — | 中部飼料 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
14 Oct 2026, 14:24a2b94063-e7ba-4619-a192-452739738905 | Inbound | — | 日本空調サービス | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
14 Oct 2026, 14:09182698af-f705-4f50-9ab8-b9c193ec9b31 | Inbound | — | 日本空調サービス | — | Maintenance approval | 1 | Human escalation | — | No | — |
14 Oct 2026, 13:584513aaec-10a6-4336-b67f-ac8f047ba331 | Inbound | タイヤ交換は工場Captured from call — not in directory | 日本空調サービス | — | Maintenance approval | 1 | Rejected | — | No | — |
14 Oct 2026, 13:314a97daa2-2d6f-4420-a21a-e546955e1255 | Inbound | — | 日本空調サービス | — | Maintenance approval | 1 | Rejected | — | No | — |
14 Oct 2026, 13:23b4c530ac-569a-4808-93c3-eeb5e8652690 | Inbound | — | 三菱電機フィナンシャルソリューションズ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
14 Oct 2026, 13:19664f9e94-a2f0-466a-84af-41eafc378687 | Inbound | — | 三菱電機フィナンシャルソリューションズ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
13 Oct 2026, 09:493ebf70b5-0a16-4ad3-8602-b735fc878a38 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 08:306bb74c1b-fc2e-4dec-b8b0-c8ed82852bc9 | Inbound | — | 山村ロジスティクス | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 08:26a0e38460-2011-4454-b920-52b4fbb93cf7 | Inbound | バッテリー交換の承認可否を工場Captured from call — not in directory | 山村ロジスティクス | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 08:232fb9cacf-be14-4e5f-ad43-ce4279f0c39a | Inbound | — | 山村ロジスティクス | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 08:229ee05f45-fed9-4728-98b8-259553a3a62f | Inbound | — | 山村ロジスティクス | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 08:1859f71bf8-6724-4985-a14b-6f6d32870e3e | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 08:16b6e31b90-7cdd-4dde-a5cb-2ba8fd2d38cd | Inbound | のバッテリー交換について工場Captured from call — not in directory | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 07:574586fa34-5d06-499e-8c50-9b6cedae5755 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 07:4389fa8183-4332-41c4-8977-302f3c577fb0 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Verbal approval | — | No | — |
12 Oct 2026, 07:38099ee4b2-67d3-4d17-b534-b41de4eca772 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
12 Oct 2026, 07:373a5e292e-3fc4-41da-9b72-4c8446d47576 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:59afd2878d-e730-4348-9536-4fa27e60691f | Inbound | バッテリー交換の承認可否を工場Captured from call — not in directory | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:57acd0bc23-e639-4edb-b34d-9b058b7ddb4e | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:55852e11c8-ab44-43fe-bf7f-e804b111598a | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:520c2ef977-16f2-4847-a484-74d644a0da0d | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:51d9a74e2d-e01c-44e8-87ec-8c6229ceb6f8 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:50f1df2f87-1c2b-4fc5-bf6a-d186f781e0bf | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:4802042c31-09c3-4e7d-a61b-8511d7159c2e | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 17:458921d9d4-10a3-429a-9f6e-ad7bdd957ae3 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 16:4576c7a8b9-03cf-4c9c-b52f-082031747e56 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Verbal approval | — | No | — |
11 Oct 2026, 16:33f4b319db-ecba-47fa-b6f9-4b66d53eaaa2 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
11 Oct 2026, 16:3032c8f282-c24f-40f0-8847-9a78d7615a46 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
10 Oct 2026, 09:5318075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
10 Oct 2026, 09:523bca1677-d962-4e93-a892-8ae33fec688e | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
10 Oct 2026, 09:52d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
10 Oct 2026, 09:52633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
10 Oct 2026, 09:52fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
10 Oct 2026, 09:523baf3f1b-198b-4ae0-a460-5cab4ab457ad | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
10 Oct 2026, 09:522e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
10 Oct 2026, 09:5145f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
10 Oct 2026, 09:519fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
10 Oct 2026, 09:519c2d002e-7d8b-4697-b008-27225e88d21c | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
9 Oct 2026, 14:04fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 14:0418075512-99a5-47dc-86b7-62255a993147 | Inbound | 部品は工場Captured from call — not in directory | 日立建機日本 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
9 Oct 2026, 14:04633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 14:049fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
9 Oct 2026, 14:04170153f0-9a1b-4b77-b7af-f534dfb3efdd | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 14:04d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 14:03b909bd56-ffbf-4075-ae84-562af19b4352 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
9 Oct 2026, 14:0379395ab1-a755-47d2-b879-918d4132c4b1 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
9 Oct 2026, 14:032e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
9 Oct 2026, 14:0345f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
9 Oct 2026, 08:5318075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
9 Oct 2026, 08:53cef2375d-f1ce-4436-b17b-71e7810504ba | Inbound | 自社工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 08:5145f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
9 Oct 2026, 08:43633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
9 Oct 2026, 08:431fc5d6f7-0d29-4a71-aff8-7302c25017b3 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
9 Oct 2026, 08:36d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 08:35633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 08:352e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
9 Oct 2026, 08:14d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 08:14633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
9 Oct 2026, 08:132e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
8 Oct 2026, 19:2376fce7da-252d-40d0-ae8d-8e236440ceca | Inbound | トン店へタイヤを発注するよう工場Captured from call — not in directory | 静銀リース | — | Maintenance approval | 1 | Human escalation | — | No | — |
8 Oct 2026, 19:2077c5334e-e6c5-4e20-8669-4cbfa6c05371 | Inbound | — | 静銀リース | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
8 Oct 2026, 19:17d0c62bbe-7a7e-4a67-bfe1-477c670e1816 | Inbound | — | 静銀リース | — | Maintenance approval | 1 | Verbal approval | — | No | — |
8 Oct 2026, 19:077409a53a-da73-425d-a540-b60b110c79b4 | Inbound | — | 静銀リース | — | Maintenance approval | 1 | Human escalation | — | No | — |
8 Oct 2026, 19:0513c553bc-0507-4b2c-8ad6-77546b52f795 | Inbound | — | 山村ロジスティクス | — | Maintenance approval | 1 | Human escalation | — | No | — |
8 Oct 2026, 19:0208fb2fee-2717-45cc-a185-0c370a366181 | Inbound | 確認後に工場Captured from call — not in directory | 山村ロジスティクス | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
8 Oct 2026, 19:000877832e-1b88-4ec6-9733-25bc301f0ae1 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
8 Oct 2026, 18:55c178e8ff-6bd9-4db4-aa81-432e11eb7b06 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Answer only | — | No | — |
8 Oct 2026, 18:5267bf117c-f199-4c89-83e6-40faa165e640 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Verbal approval | — | No | — |
8 Oct 2026, 18:479be8eced-1b7c-41b0-bab7-8bf45ba3aec4 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
8 Oct 2026, 18:46b5b0831b-7845-4f01-8301-89d4bf5665e5 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
6 Oct 2026, 11:34d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
6 Oct 2026, 11:34fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
6 Oct 2026, 11:23633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
6 Oct 2026, 11:23d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
6 Oct 2026, 11:23fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
6 Oct 2026, 11:209fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | 担当者から工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
6 Oct 2026, 11:199cf75f01-5bd4-4ba8-a847-3780aed56436 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
6 Oct 2026, 11:1927803804-2cbb-4ddf-9c2b-6c5d76c9a719 | Inbound | 自社工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
6 Oct 2026, 11:1784b19c4a-f264-4dbf-a7dc-9181c8f28f28 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
6 Oct 2026, 11:1618075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Verbal approval | — | No | — |
6 Oct 2026, 11:162e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
6 Oct 2026, 11:1645f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
6 Oct 2026, 10:3998204fce-ac81-4fc2-a956-99d09d98fcba | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
6 Oct 2026, 09:01fcb4829d-abe0-4428-b533-7c71e169b0ad | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
6 Oct 2026, 09:01a20e1353-f4e3-454a-95b9-692daf266c07 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
6 Oct 2026, 09:0151f1d654-4497-44d7-bd32-b51c56be00fb | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
6 Oct 2026, 09:007fcc31eb-ae69-4902-bd01-05ecd66c2b39 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
5 Oct 2026, 16:47633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:43633f080d-388a-4058-8848-36643d76f3b9 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:39e5519e78-14d3-40d1-8458-bf1dbde48201 | Inbound | タイヤ交換の承認可否を工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:29fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:299fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:263b9e25f9-00ef-4fea-bdf2-ce37333c4728 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
5 Oct 2026, 16:205853d9a9-0710-4e47-8b41-3fe8ad1aa1f4 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:16fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
5 Oct 2026, 16:159fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:142e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 16:0445f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 15:5245f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 15:05ae0dc289-9f6d-49d1-8a41-9ada753e002c | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
5 Oct 2026, 15:0418075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
5 Oct 2026, 14:599fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | 担当者から工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:59d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
5 Oct 2026, 14:599fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | 整備工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:592e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:592e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:5945f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:59d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
5 Oct 2026, 14:59fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:59e0f6529d-3f60-424b-8f2f-4e2feb7fa6be | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
5 Oct 2026, 14:59812a6583-13b4-4a1a-991d-ab058773635a | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Answer only | — | No | — |
5 Oct 2026, 14:590377ddef-34aa-4c46-a2ec-1968dc1617a8 | Inbound | 定期メンテナンス目的で工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
5 Oct 2026, 14:59cf26cb4f-2149-42b4-9396-db2d1ffb754e | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:59fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
5 Oct 2026, 14:5918075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
5 Oct 2026, 14:5918075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
5 Oct 2026, 14:5845f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 13:30fe028db6-7429-4492-90b1-aaf7bdf746f1 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 13:146571dd50-e7b8-4afd-b5ed-bf841adfa5c5 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 12:559fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 12:552e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 12:55d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
2 Oct 2026, 12:55f66050c9-1621-4256-8d67-f23d8e7b79e6 | Inbound | 自社工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
2 Oct 2026, 12:5418075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
2 Oct 2026, 12:5345f82450-c625-4fea-9543-a3b170408c0d | Inbound | 整備工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 12:52fe3d541f-e795-4623-bc7a-4d743d29b958 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 12:4898271e93-c860-4b00-8750-00190c7de786 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 12:30137561da-5d37-43cd-9e92-a66e88c3cdd6 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 10:5580fa2697-c3b7-46a7-956a-f3b111917a85 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 10:46b371e758-2bd1-4fa0-b4a2-b329c1ea2d82 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 10:45b9f78292-c92b-4fca-b849-2786ab34704e | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 10:43834f0286-0be2-47d7-950f-1a75cc13bc6b | Inbound | 整備工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
2 Oct 2026, 10:408b9c6a89-1ebe-4a73-809f-fe8b34c413ce | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 16:24003a315a-efdf-4d30-8221-53e441a1f1d7 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
30 Sept 2026, 16:19d9db763d-286f-4317-8d6a-6fa886f021e6 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
30 Sept 2026, 16:170b521ea9-8cf0-462a-9d43-a857185644b8 | Inbound | 部品は工場Captured from call — not in directory | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 16:15dd0c75e4-adee-46f8-a20c-45fe8fa96cdf | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
30 Sept 2026, 16:129fae37ed-cd03-4f4e-95c8-53c857e9fab2 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 16:127838265b-05f3-4c25-8952-1a61808ff115 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 16:122e09aad2-bf47-4a8d-9c45-3e59de48140e | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 16:1122ff207e-3d34-4b0b-9cc4-cbc3c44bffb2 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
30 Sept 2026, 16:0879128b5d-7213-4660-9ec7-e1015ff630d7 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 16:07a149ecdf-3093-445a-9f0c-8ab23ddb01be | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 16:06604a0d3c-98b4-4c0b-a403-6d4e8f504f09 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
30 Sept 2026, 16:033e49a4db-adf7-40b4-976b-ab69c525ec00 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
30 Sept 2026, 15:5086cd8ea2-4939-4bd7-80d8-376498613d3f | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
30 Sept 2026, 15:487133ff19-b7e3-43b5-bbaa-c31f91ab6d4b | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
29 Sept 2026, 13:496656ef62-8724-414e-91b3-f0984ccf2970 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
29 Sept 2026, 09:5807582b38-972e-4185-9564-71de0efb1d92 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Verbal approval | — | No | — |
29 Sept 2026, 09:55b8457e90-d6df-4c67-bf42-4b0f4ddfc098 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
29 Sept 2026, 09:41f5dbdd17-57f2-4f7c-b941-53a3910b0f2b | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
29 Sept 2026, 09:386ac35d21-3f7d-447e-b5e2-5caa18134947 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 10:372e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 10:3676316576-7a4b-45c3-ad33-c3f310b7bb9d | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
28 Sept 2026, 10:3618075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
28 Sept 2026, 10:369fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 10:36d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
28 Sept 2026, 10:3545f82450-c625-4fea-9543-a3b170408c0d | Inbound | は架装メーカーへ確認するよう工場Captured from call — not in directory | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 09:4845f82450-c625-4fea-9543-a3b170408c0d | Inbound | — | りそなリース | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 09:1418075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
28 Sept 2026, 08:57729d6c35-5c72-4ffd-910e-6c01c8c9af3a | Inbound | — | アンリツ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
28 Sept 2026, 08:5181597d67-047d-4bfe-8559-20ee067f7dcd | Inbound | — | 友善商事 | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
28 Sept 2026, 08:5018075512-99a5-47dc-86b7-62255a993147 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
28 Sept 2026, 08:470641dff1-c070-4e69-a5ee-d85b2719d0be | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 08:44a0217fad-5268-43a5-8ebe-c473e28fbe5f | Inbound | — | 友善商事 | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
28 Sept 2026, 08:3800807083-6d2b-4c9e-a908-677967a702b4 | Inbound | — | アンリツ | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
28 Sept 2026, 08:28d5c59582-5d73-4c24-a91b-322dbb79cc08 | Inbound | — | ヒグチコーポレーション | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
28 Sept 2026, 08:252466c84f-4bb8-4edb-bd03-fb57dfc33165 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 08:236bf95231-24ea-4f8e-b0f5-b7ef6de78981 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
28 Sept 2026, 08:2232bf20c7-12b5-4acf-ba3f-738e083b2a7f | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 16:009fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 15:232e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 15:22d68878ff-617c-4060-961f-7e70c7b9eb91 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
24 Sept 2026, 15:019fc5b92b-1322-4f34-9344-a8788eab3bba | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 14:552e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 14:512e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 14:282e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 14:222e9ddc07-8fe8-4dcf-a5cd-7e6f45aa3f9f | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 14:18e1549b77-cbf9-42cf-a7d7-ab1e89d7bbce | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
24 Sept 2026, 14:15c7fef6f8-14c8-4cb7-b733-66f7c970a592 | Inbound | 日産プリンス埼玉の工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 14:1420ca528b-8736-46aa-a41b-f355062eddf7 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 14:04db82c188-5229-4261-848f-f90f204616c7 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
24 Sept 2026, 14:027eaf15c7-c73d-4060-a083-97fe6c3c6517 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 13:59bad40d18-3fde-421a-adbf-1208f179e10c | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
24 Sept 2026, 13:46f218b5f9-63c7-484c-82f6-2f789db68aa7 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
24 Sept 2026, 13:33398b23e2-dcd1-46ee-8b8e-405caeba48df | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
24 Sept 2026, 12:0831f71306-4b3d-4b4e-a85d-b33490787877 | Inbound | 承認可否と承認番号を確認して工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 16:20b2abcfd3-2cce-4e8a-9dc9-2c496db7a7a3 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 16:06e1a8c2eb-92bd-46e5-9fd7-e8cdfd2d41db | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 16:01bb00112c-8a17-4656-ba85-dbbdbf27ad81 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:586304d6ae-8a40-4499-8e10-5d3482485a72 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:56a9a16ba5-b950-4dc7-a23e-08eca4f0d177 | Inbound | — | 三菱オートリース自社用 | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:538ca012f1-99f0-445c-bdf7-2edeb5368fcb | Inbound | — | 三菱オートリース自社用 | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:36495ca726-183e-4ba5-9c8f-0210b7e97df9 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:36a27bee91-b904-408b-8765-7e58e12eff18 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:3693bf084d-d70e-4f97-a8c8-a7e9700b6f82 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:3683509689-5420-49b3-824b-5cf1165e95c6 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:366a242991-c354-454e-8a59-f7d457f173ec | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:365d3eaec7-4a2e-4732-a8cf-ef0ccd731776 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:35d245cd08-ce66-457b-825e-c565d352038e | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:353b5a669b-6b11-4ba4-8084-31eca34ac4c8 | Inbound | — | 三菱オートリース自社用 | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:350f6fb2c2-3874-429f-84c2-f6023d6171f3 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:35fb4efd67-dbf9-4e55-87cc-19cec1d7a35a | Inbound | — | 三菱オートリース自社用 | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:35f61fa5d3-9186-40f9-95c7-455c096b819c | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:35128821a1-7537-43c4-8a90-fbb4e8e9c4ef | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:3564c66c76-8474-4a3d-885e-5c93edd5cf33 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:349a7d14fc-08fa-4c0e-82b9-ae283a0a9055 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:34c1fbc4ab-f5e9-4f19-b54c-06ce1c95d873 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:345e663aa8-bc6f-4aa2-b919-f5befe43a6e6 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:3466c041ac-2d23-4a9f-9008-319933d7e61f | Inbound | — | 三菱オートリース自社用 | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:23624ee569-20b3-41cf-8524-407d4896e046 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:23ed7496f3-5a1f-489a-a3f0-ecfeff485673 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:233dcbb513-4e63-475a-97d2-52a2e23ce292 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:23d379cb1a-2789-4a21-86b7-586cb0191048 | Inbound | オイル交換の承認結果を工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:23a8b8e057-f808-4c94-9a60-050e79ae369f | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:23d30a9e72-6b71-47bb-bf2f-33bcd8d672c8 | Inbound | の承認結果を工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:239c785993-23d4-49dd-bf27-83a25b8624b0 | Inbound | の承認可否を工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 15:233675d760-edd3-4622-ac27-978d057a4010 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:234daa24f5-fbc9-4e54-abc2-50160e8895f5 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 15:2366501f9d-d592-47f5-bd0f-e021dcdacbc7 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 14:5578f8e79d-24ab-459a-9199-00895d16d254 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 14:44ea9bade7-4c0f-41d1-97ea-4d718ebe40f7 | Inbound | 担当者が確認のうえ工場Captured from call — not in directory | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 14:40e5fa5ff2-02ed-4c92-9886-fa274bae8200 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
23 Sept 2026, 14:12592ccebc-decd-4279-a4e6-135975a41a4e | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
23 Sept 2026, 13:327727e60f-703d-4693-bf66-c9d3fbcdbbea | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 14:3061975621-edf3-4d4b-8e9c-e0baf95260d1 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
22 Sept 2026, 14:02305016b1-d28f-4992-8c81-80a2404ec04d | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 13:509dce3ab6-a3ef-4265-8634-6fafd767cd6c | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 13:2419024791-c5c4-4d80-8f2a-25f34054b1a0 | Inbound | — | 日立建機日本 | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 13:02a702586d-19cd-4dbc-bd30-6df2d3203164 | Inbound | 西武工場Captured from call — not in directory | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 12:50e1ab3d7b-5e20-4917-b515-d322cdd7dc7f | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
22 Sept 2026, 12:440395024d-1e31-4ac2-b1c1-2d9acb5c812d | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 12:4339e9c762-6810-4e1d-a0f2-d28a09dc5418 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 12:35bd807695-51e7-4fe9-aae9-9404076640e8 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 12:02753b3785-d188-439b-a8b2-6b29fa60538b | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
22 Sept 2026, 11:5087bcf19e-fa2b-426c-8ba1-908ddde10801 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 11:4897b77576-852d-4687-b2b5-b6e0ed2829c1 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 11:176a3b1e5a-adef-4537-a4e3-b8fbeac56f7f | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
22 Sept 2026, 09:5438837297-71eb-42c6-a477-24c8a6080799 | Inbound | — | Ａｓｔｅｍｏ | — | Maintenance approval | 1 | Human escalation | — | Yes | — |
21 Sept 2026, 13:475160964b-b23e-4511-b8ed-66d01949649a | Inbound | — | ＷＡＴＡＳＥＮ | — | Maintenance approval | 1 | Rejected | — | No | — |
21 Sept 2026, 13:1076ef2931-1b69-4f37-9ba5-b11ea21cd8a4 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Rejected | — | No | — |
21 Sept 2026, 12:284f2b1474-a9f2-402b-809e-5ae40cec5663 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
21 Sept 2026, 12:234a8bc47f-eff2-4b34-b96d-1c68184dde73 | Inbound | — | ○×会社 | — | Maintenance approval | 1 | Human escalation | — | No | — |
21 Sept 2026, 12:19fc29104e-4c09-4b08-bb0b-135e7e40a18f | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
21 Sept 2026, 12:13b24539a9-52b7-44a4-b435-9279e387e281 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
14 Sept 2026, 14:46877d18c7-7f4f-4cf4-a87a-fdba7c70a78f | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
1 Sept 2026, 13:584c518dfc-867b-4f55-ab3c-ce06c7127b31 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
1 Sept 2026, 13:25152d35d3-3d68-4ea7-8818-d29d88cd8fab | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
1 Sept 2026, 13:138429e314-d401-4903-b0aa-e08d2fd6c2e4 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
1 Sept 2026, 12:38424f5e1a-3bd0-40c4-b440-d7f2065fdd56 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
1 Sept 2026, 08:52a589119b-4778-4d8d-9a3e-51ec0a940d2a | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
1 Sept 2026, 08:195edd96f3-2206-4c1c-816c-310e8aecc3b5 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 14:090210b7ba-6daf-486f-90a2-b4b6a259b938 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 13:56c96fca39-7843-4e8a-9fc0-ec0851eeba39 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 13:516384069a-dde2-4ebd-8e8c-cdd17954373d | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 13:490afdbee2-8e81-4ca3-aee0-a2efebb1842c | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 13:4329cfdc95-8970-413f-afac-9bba390d7462 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 13:30d608aaa2-ecfe-435f-ab43-d3f17a72fd2a | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 12:177bac0dbf-84e8-4517-9f12-30ef05be474a | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
31 Aug 2026, 12:14cabaa625-945d-4b9a-9a81-b86efb5c207a | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
26 Aug 2026, 07:26ed7095df-f334-4cc1-93db-de74a6f1ea60 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Verbal approval | — | No | — |
26 Aug 2026, 07:24139a52c5-7256-4b57-b0bb-e5c6a86485b3 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
26 Aug 2026, 07:23034c600e-05a9-483b-bd68-3bbf20340c49 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
26 Aug 2026, 07:005a2d1862-7235-4ab3-9dad-730b7e72cd36 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Verbal approval | — | No | — |
26 Aug 2026, 06:565f17687d-200c-44cd-bdfa-3efd922fec21 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Verbal approval | — | No | — |
26 Aug 2026, 06:53fa1ee42a-1699-4004-b2d3-2227879a80e4 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
26 Aug 2026, 06:49d0c5042e-9ee5-42ca-bd93-c5158087eecb | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
26 Aug 2026, 06:444f48744b-68e7-4188-b33e-cc441f328d11 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Verbal approval | — | No | — |
26 Aug 2026, 06:40952c2c99-3ca3-41d3-bf45-36cce9a4ab30 | Inbound | — | — | — | Maintenance approval | 1 | Human escalation | — | No | — |
26 Aug 2026, 06:2007bd8677-0f1d-43dd-b6ae-4ec438458888 | Inbound | 北西モーターワークスCaptured from call — not in directory | さくら物流 | ハイエース横浜480せ9012 | Maintenance approval | 1 | Human escalation | — | Yes | — |
26 Aug 2026, 06:073f7716cb-18d8-4ec9-9fa4-7ce34a584dbc | Inbound | — | さくら物流 | ハイエース横浜480せ9012 | Maintenance approval | 1 | Human escalation | — | No | — |
26 Aug 2026, 05:07ebfaa0bc-47c7-4ac3-9c54-ffe32a126208 | Inbound | — | さくら物流 | ハイエース横浜480せ9012 | Maintenance approval | 1 | Human escalation | — | Yes | — |
25 Aug 2026, 09:244460c069-1ece-4443-9f06-664b79657b0b | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Verbal approval | — | No | — |
25 Aug 2026, 07:464865593d-10cb-42aa-9a79-fc2a071a5405 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Human escalation | — | Yes | — |
25 Aug 2026, 04:55seed-run-001 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Verbal approval | — | No | — |
25 Aug 2026, 01:55seed-run-002 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Approval with number | SIMULATED ×1 | No | — |
24 Aug 2026, 06:55seed-run-003 | Inbound | — | 青空運送 | エブリイワゴン湘南480せ1234 | Maintenance approval | 1 | Rejected | — | No | — |
23 Aug 2026, 06:55seed-run-004 | Inbound | — | みどり建設 | キャンター相模480せ5678 | Maintenance approval | 1 | Answer only | — | No | — |
22 Aug 2026, 06:55seed-run-005 | Inbound | — | さくら物流 | ハイエース横浜480せ9012 | Maintenance approval | 1 | Human escalation | — | Yes | — |